Local experts who understand your world
We speak your language and understand the dynamics of your organization, enabling us to act faster and with greater precision
Proactive and always moving forward
We don’t wait for incidents. We actively hunt threats and ensure your security stays one step ahead
Proven technology, strengthened by human insight
We combine leading technology with the expertise of our own specialists to deliver maximum confidence and resilience
Secure what’s next – forwarding before something goes wrong
The reliability of your security environment determines how resilient and future-oriented your organisation is.
That is why our involvement does not stop at delivery, but really begins there.
With our Management & Monitoring Service, we keep your security environment in top condition, 24×7 monitored, managed and improved.
Continuity starts with proactive management
With Sky Networks Management & Monitoring service, management is not an afterthought, but a promise.
We take responsibility before something goes wrong and intervene as soon as necessary.
Monitoring & Alerting
We continuously monitor the availability, performance, and security status of your infrastructure.
Patch & Update Management
We closely track vendor advisories, assess relevance, and implement patches in a controlled manner within agreed change windows.
Backup & Restore
We perform daily configuration backups and store weekly copies off-site.
Health Checks & Lifecycle Management
Through periodic health checks, we analyze performance, capacity, configuration, and logging.
Security Event Analysis
With Security Event Analysis, we correlate log data, detect anomalies, and investigate patterns.
Reporting & Customer Portal
Via our Customer Portal, you have real-time insight into the status of monitoring, changes, and service levels.
Collaboration & Governance
We ensure secure management access through an encrypted VPN connection, fully aligned with your compliance requirements.
FAQ
The answers
to your questions
What happens when a critical notification or incident occurs?
Depending on the impact, we automatically escalate to the right specialist. If necessary, we coordinate recovery actions with other suppliers, so that you remain in control and the business can continue. Threat intelligence provides separate threat information. ERM connects it to your organisational context, so you know what is relevant and what is not.
Through our Customer Portal, you can see live status of tickets, monitoring notifications, service levels and reports. So you always know what’s going on.
We combine 24×7 technical monitoring with strategic lifecycle advice. Not just react, but improve – that is our difference. of checks performed, ready for internal reviews or external audits.
Yes. Our Network & Security Operations Centre continuously monitors your environment, including outside office hours and weekends.